📘 Seller Guide

👋 Getting Started

Finnfabrik supports two types of sellers:

• Business Sellers: Businesses registered in Finland with a valid Finnish Business ID (Y-tunnus). Can use fixed-price listings and auctions.
• Private Sellers: Private individuals without a Business ID. Auctions only.

1. Register as a seller on Finnfabrik (choose Business Seller or Private Seller)
2. Complete verification — Business Sellers use their Finnish Business ID (Y-tunnus)
3. Log in to your Vendor Dashboard
4. Add your first listing — fixed price or auction
5. Publish your listing and start selling

💰 Fixed-Price Listing

ℹ️ Business Sellers only. Private Sellers can sell through auctions only.

A fixed-price listing allows buyers to purchase your product immediately at the price you set.

1. Go to Vendor Dashboard → Products → Add New
2. Select "Simple Product" as the product type
3. Enter title, description, and images
4. Set the Regular Price
5. (Optional) Set a Sale Price for promotions
6. (Optional) Add Quantity Discounts using Price Tiers
7. (Optional) Use Dynamic Pricing Rules to adjust prices automatically
8. Set available quantity and selling unit
9. Select the appropriate Category
10. Add pickup, delivery or EXW information
11. Click Publish

📏 Sell Using Your Own Units

Finnfabrik supports common business selling units:

Ideal for timber, building materials, aggregates, metal products, agricultural goods, wholesale and export sales.

🏆 How to Create an Auction

An auction allows buyers to place bids on your product. Both Business Sellers and Private Sellers can create auctions.

1. Go to Vendor Dashboard → Products → Add New
2. Select "Auction" as the product type
3. Enter title, description, and images
4. Set the Starting Price
5. (Optional) Set a Reserve Price — the minimum price you are willing to accept
6. (Optional) Set a Buy Now Price — allowing immediate purchase at a set price
7. Set the Auction Duration (recommended 7–14 days)
8. Select the appropriate Category
9. Add pickup, delivery or EXW information
10. Click Publish

🎯 Buy Now & Reserve Price

🎯 Buy Now Price

Allows a buyer to purchase an auction item immediately at the price you set, instead of waiting for the auction to end. Useful when you want to combine competitive bidding with an immediate purchase option.

Reserve Price

Allows you to set the minimum price you are willing to accept for an auction item. If the auction ends below the Reserve Price, the auction does not result in a sale at the lower bid amount.

🔄 Fixed Price or Auction — Choose One

Each product listing can use one sales method at a time: either Fixed Price or Auction.

⚠️ Note: To offer the same product both ways, create two separate listings with their own stock quantities where applicable.

💳 Payment After Winning an Auction

The winning bidder is expected to complete the purchase and payment according to the payment terms shown in the listing and the applicable order instructions.

Fixed-price products are paid for through checkout at the time of purchase.

If payment is not completed, the seller should contact the buyer directly to resolve the matter. Further action regarding an unpaid order should be handled by the buyer and seller in accordance with the listing terms and applicable law.

Finnfabrik does not act as a mediator or referee in disputes between buyers and sellers. Finnfabrik may provide technical or administrative assistance with Finnfabrik-related issues where appropriate.

📦 Pickup After Purchase

Unless otherwise agreed, the buyer should arrange pickup with the seller and collect the goods within 14 days after payment. The buyer and seller may agree on a different pickup period, and the listing may specify different arrangements.

If the buyer does not collect the goods within the agreed deadline, the seller should contact the buyer directly to resolve the matter.

Finnfabrik is not a party to the underlying transaction and does not store the goods or arrange collection between the buyer and seller. Any further action regarding an unpaid or uncollected order should be handled by the buyer and seller in accordance with the listing terms and applicable law.

🌍 EXW for Wholesale & Export

For wholesale and export sales, you can specify an EXW (Ex Works) location.

• EXW means the buyer is responsible for arranging collection and transport from the seller's specified location.
• You can specify the EXW location when creating your product listing.
• Delivery and shipping costs are not included in the sales price unless stated otherwise.

For larger B2B, wholesale and export transactions, buyers and sellers may agree on payment arrangements suitable for the transaction, such as Letter of Credit (L/C), Cash Against Documents (CAD), or Documents Against Acceptance (D/A).

Finnfabrik can provide general information about these options. Exact payment, delivery and transport terms are agreed between the buyer and seller and may involve their respective banks or other financial institutions.

💰 Selling Fees & Commission

No registration, monthly, or withdrawal fees.

Business Sellers: Free to list — no listing or monthly fees.

Private Sellers: First 3 active auctions are free — then €5 per additional auction.

You pay sales commission only on completed sales.

Commission rates decrease as your monthly sales volume increases:

• Up to €600 — 10%
• Over €600 up to €1,250 — 8%
• Over €1,250 up to €3,000 — 6%
• Over €3,000 — 4.5%

VAT of 25.5% is added to Finnfabrik's commission where applicable.

No upfront selling fees from Finnfabrik. Third-party payment provider or banking fees may apply depending on the payment method and transaction.

💸 How Sellers Get Paid

Seller payouts are made by bank transfer.

Finnfabrik calculates the seller's payout after the applicable commission has been deducted.

The normal payout timing is within 14 days after order completion, subject to any applicable cancellation, withdrawal or other payment-related period.

The minimum payout threshold is €50. If the amount due is below €50, the balance is carried forward until the minimum payout threshold is reached.

🛡️ Seller Responsibilities

As a seller, you are responsible for:

• Providing accurate product or service information
• Setting accurate prices and quantities
• Providing appropriate images and descriptions
• Stating relevant pickup, delivery or EXW information
• Fulfilling completed orders according to the agreed terms
• Providing products or services that match the listing
• Complying with applicable Finnish and EU laws and regulations
• Handling buyer-related contractual matters relating to your products or services

Finnfabrik provides the marketplace platform and related services but is not a party to the underlying buyer-seller transaction.

❓ Frequently Asked Questions