{"id":6173,"date":"2025-11-10T12:43:09","date_gmt":"2025-11-10T10:43:09","guid":{"rendered":"https:\/\/finnfabrik.com\/?page_id=6173"},"modified":"2026-10-08T14:40:54","modified_gmt":"2026-10-08T11:40:54","slug":"help-center","status":"publish","type":"page","link":"https:\/\/finnfabrik.com\/en\/help-center\/","title":{"rendered":"Help Center"},"content":{"rendered":"\t\t
\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t
<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\r\n\r\n
\r\n\r\n \r\n
\r\n

\r\n \u2753 Help Center\r\n <\/h1>\r\n

\r\n Find answers to the most common questions about buying and selling on Finnfabrik.\r\n <\/p>\r\n <\/div>\r\n\r\n \r\n

\r\n
\r\n

\r\n \ud83c\udfed What is Finnfabrik?\r\n <\/h2>\r\n \u25b6<\/span>\r\n <\/div>\r\n
\r\n

\r\n Finnfabrik is a Finnish marketplace and auction platform that connects buyers and sellers.\r\n <\/p>\r\n

\r\n Finnfabrik acts as a technical platform and does not sell products itself or act as a party in transactions between buyers and sellers.\r\n <\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n

\r\n
\r\n

\r\n \ud83d\uded2 Buying on Finnfabrik\r\n <\/h2>\r\n \u25b6<\/span>\r\n <\/div>\r\n
\r\n

\r\n Buying on Finnfabrik is easy and transparent:\r\n <\/p>\r\n

    \r\n
  1. Browse<\/strong> products or auctions<\/li>\r\n
  2. Add<\/strong> a product to your cart or place a bid in an auction<\/li>\r\n
  3. Complete<\/strong> your purchase at checkout<\/li>\r\n <\/ol>\r\n
    \r\n

    \r\n \ud83d\udd14 Please note:<\/strong> Bids placed in auctions are binding under the auction\/listing terms. The winning bidder is expected to complete the purchase and payment according to the payment terms shown in the listing and the applicable order instructions.\r\n <\/p>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n

    \r\n
    \r\n

    \r\n \ud83d\udccb How to Buy on Finnfabrik\r\n <\/h2>\r\n \u25b6<\/span>\r\n <\/div>\r\n
    \r\n
    \r\n
    \r\n 1\ufe0f\u20e3<\/span>\r\n
    \r\n

    Browse<\/p>\r\n

    Find products, services or auctions from verified Finnish businesses.<\/p>\r\n <\/div>\r\n <\/div>\r\n

    \r\n 2\ufe0f\u20e3<\/span>\r\n
    \r\n

    Choose<\/p>\r\n

    Buy at a fixed price or participate in an auction.<\/p>\r\n <\/div>\r\n <\/div>\r\n

    \r\n 3\ufe0f\u20e3<\/span>\r\n
    \r\n

    Bid or Buy Now<\/p>\r\n

    In auctions, place a bid or use the optional Buy Now price.<\/p>\r\n <\/div>\r\n <\/div>\r\n

    \r\n 4\ufe0f\u20e3<\/span>\r\n
    \r\n

    Pay Securely<\/p>\r\n

    Complete your payment using the available payment method shown at checkout.<\/p>\r\n <\/div>\r\n <\/div>\r\n

    \r\n 5\ufe0f\u20e3<\/span>\r\n
    \r\n

    Arrange Pickup<\/p>\r\n

    Pickup is the default. Contact the seller to arrange collection.<\/p>\r\n <\/div>\r\n <\/div>\r\n

    \r\n 6\ufe0f\u20e3<\/span>\r\n
    \r\n

    Complete Your Purchase<\/p>\r\n

    Follow the seller's terms for pickup, delivery, or service.<\/p>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n

    \r\n
    \r\n

    \r\n \ud83d\udcb3 Payments\r\n <\/h2>\r\n \u25b6<\/span>\r\n <\/div>\r\n
    \r\n

    \r\n Payments are made securely online using the payment methods available at checkout.\r\n <\/p>\r\n

    \r\n Available payment options may include online banking, card payment and bank transfer.\r\n <\/p>\r\n

    \r\n For larger B2B, wholesale and export transactions, buyers and sellers may agree on alternative payment arrangements, such as Letter of Credit (L\/C)<\/strong>, Cash Against Documents (CAD)<\/strong>, or Documents Against Acceptance (D\/A)<\/strong>.\r\n <\/p>\r\n

    \r\n Specific payment terms are agreed between the buyer and seller and may involve their respective banks or financial institutions.\r\n <\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n

    \r\n
    \r\n

    \r\n \ud83d\udcb6 Minimum Purchase Amount\r\n <\/h2>\r\n \u25b6<\/span>\r\n <\/div>\r\n
    \r\n

    \r\n The minimum purchase amount on Finnfabrik is \u20ac10<\/strong>. Orders below \u20ac10 cannot be completed.\r\n <\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n

    \r\n
    \r\n

    \r\n \ud83d\udce6 Delivery and Pickup\r\n <\/h2>\r\n \u25b6<\/span>\r\n <\/div>\r\n
    \r\n

    \r\n Finnfabrik primarily operates on a pickup-based model<\/strong>.\r\n <\/p>\r\n